Hill’s Tree Co. (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws in South Africa.
This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website: https://hillstreeco.co.za.
1. Who We Are
Hill’s Tree Co.
21 Pitzer Rd, Glen Austin AH
Midrand, 1685
South Africa
Phone: +27 11 314 1014
Email: lynne@hillstreeco.co.za
Website: https://hillstreeco.co.za
2. What Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Contact number
- Physical address
- Company name (if applicable)
- Any other information voluntarily provided via contact forms, email, or telephone.
We may also automatically collect non-personal data through cookies or analytics tools such as:
- IP address
- Browser type and version
- Pages visited and time spent on site
- Device and operating system
3. How We Use Your Information
We use your information to:
- Respond to your enquiries or provide quotes
- Deliver tree care and related services
- Improve our website and customer experience
- Send relevant communication (if consent is given)
- Comply with legal or regulatory obligations
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Service providers or subcontractors strictly for operational purposes
- Legal authorities if required by law
- IT and analytics partners helping us maintain our website
All parties we work with are bound by confidentiality and data protection obligations.
5. Your Rights Under POPIA
As a data subject under POPIA, you have the right to:
- Access and request a copy of your personal data
- Correct or update inaccurate or incomplete data
- Object to the processing of your personal information
- Request deletion of your personal data (where lawful)
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at lynne@hillstreeco.co.za.
6. Data Security
We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration. While we implement safeguards, no internet transmission is ever completely secure.
7. Retention of Data
We retain your personal data only as long as necessary for the purpose it was collected, or as required by law.
8. Cookie
Our website may use cookies and similar technologies to improve functionality and user experience. You may disable cookies in your browser settings, but this may affect certain features of the website.
9. Links to Other Websites
Our site may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Lynne
Hill’s Tree Co.
Email: lynne@hillstreeco.co.za
Phone: +27 11 314 1014